Andie's WSPA Spam reply

Wow, that was an angry letter. I understand that your annoyed but you don't have to be so condescending.
I'm sorry you feel wrongly targeted.
However, I don't see anything about this campaign that specifically targets Asian distributors.
The only people this campaign targets are the suppliers that openly farm bears and the distributors that look the other way.
If your not the latter than it's a huge selling point which you should be taking full advantage of. Getting vocal about the integrity of your products can be a huge market advantage if your not just green-washing.
Your company website makes no claims as to your eco-integrity, nor could I find any reviews of your company or sourcing practices online.
While the endorsement of those authors (which I couldn't readily find) is valid, it's not enough. Specific, verifiable claims about your sourcing and business practice are essential to insuring the integrity of your industry.
As a proprietor of medicinal goods, the ball is in your court to be as thorough & informative as possible. How do you screen suppliers for pesticides, fungicides and ambient chemical content?
Do you work with small or large farmers? What do you know about them?
Do you support suppliers that use Bear Bile -even if you don't stock those specific products?
Why do I have to write you company to get those questions answered?
Why not start a blog or at least and FAQ page to preemptively address these concerns while educating people?

Best Regards,
Andie Oliver

My reply:

Dear Ms. Andie,
If you received hundreds of letters in one day all from people claiming to be your customer but who have never even taken the time to go to your website I'm sure you would be irritated also.

As for getting vocal for marketing purposes, my position is that doing the right thing in life is not something to boast about. Actions speak louder than words. so we just do the right thing. For example, we have been using recycled paper in our catalogs for over 22 years yet we don't advertise it on our catalogs. We just do it.

The problem with the WSPA, as stated in my letter, is that they never contacted me about my company. I am presumed guilty. Furthermore, I answer all these letters personally as I have to defend my credibility.

I would like you to ask the WSPA how companies are put on their list and who verifies that that company has a problem. I suspect they won't answer you (They've ignored me) but if they do answer please forward it to me.

Sincerely,

Michel Czehatowski
EETW

WSPA spam

From B. Smolinski,
In response to your letter if it is as you say then I most certainly apologize for thinking that your company sells any product with bear bile. I support several rescue organizations that are trying to end the use of bear bile and the barbaric farms that imprison them. It needs to be outlawed along with tiger bone, snake blood and all other methods that humans come up with to so call cure disease. Again I am sorry that your company was listed as being one of the many that was included. B. Smolinski

My reply:

Dear Ms. Smolinski,
I appreciate your apology. I suggest you write WSPA and ask them why my company was singled out and who was responsible for putting my company on a spam list without contacting me.
If they reply (I doubt they will) I would appreciate you sending the answer to me.
Once again I appreciate the time you took to reply to me.

Sincerely,
Michel Czehatowski
EETW

WSPA spam continues

A few people respond EETW:

Dear Michel Czehatowski, Owner Thank you very much for your prompt response to a question that greatly disturbs me and my family. I want you to know I had and have no intention or interest in "spamming" you or your family business. I am happy to hear you have been in business successfully for a very long time, and I am sure your regular customers have 100% faith and trust in you and yours to provide for their needs. I am well aware that most companies that sell TCM products do not use bear bile, and I am extremely glad for that knowledge. I also know that most TCM products use herbal supplements that are just as effective and probably more so than this odd ingredient. Firstly, Please understand that ultimately the petition I signed says nothing to degrade or deface your business, nor does it outrightly accuse you and yours of using such products. It merely asks you as a business if any of your products contain bear bile, and does NOT in the process assume that you do sell such products. Then it proceeds to inform you of the situation at hand, asking if you have heard of these goings-on. Also, how long you have been in business in reality has nothing to do with the subject at hand other than through experience you have learned what products work for your consumers. I, as an informed consumer have every right to ask questions to make sure that products I buy now or in the future are safe for me and mine, and are NOT harming wildlife, etc. Even if I have to ask 5 million times, you should still look at me and answer the question, and not be offended to do so. Just because the label says so, does not mean it is. Labels are not Gods. Secondly, I was not duped into anything. Please do not doubt the intelligence of someone you do not know. I fully read and researched(and agreed with, mind you) this petition on my own, thank you, and felt I still needed to ask. And there is nothing wrong with that. Just because I am not a "now" customer does mean I will not be a future customer. And just because you are a supporter and activist in this and that, does not mean that a product might slip through with this particular ingredient. It has happened many times with many companies. So again, do not be so offended when someone asks you to check your products. Again I state: By right as a consumer, I am allowed to inquire of any business, whether I use them or not, as to what is in their products, or what it is they are selling. Thirdly, as for the racial slur, I do not agree with you. There is nothing racial about this issue. If we were doing it here in America, as Americans, I would sign that petition too. I do not hate Chinese nor Chinese products. As a matter of fact, I am probably one of the few who still thinks the boycott of Chinese products because of scares and such is completely ridiculous. Everyone makes mistakes and no one(or business) is perfect. A good example is the E-coli tainted food that was carried in from California: I questioned every fruit and vegetable that came in from Cali, but I did not boycott the sale of Cali produce. You merely have to be informed, and wait it out. It had nothing to do with "OMG, Californians are trying to kill us, ooooooohhhhh!" Of course not. I am not an idiot, thank you. I would not be a good consumer if I did not ask. I thank you for actually taking the time to read my reply, and know that a small weight has been lifted knowing that your products are free and clear of this ingredient. I was actually looking at some of your teas and have a great curiosity as a studying herbalist to try some of them. Thank you for the invitation to shop, and know that I will most certainly do so at some point. Sincerely, Winter Johnson

My Answer:
Dear Ms. Winter,
Thank you for taking the time to respond to my letter. I agree that as in individual you want to know what you are buying. The problem is when hundreds of people send in a form letter claiming to be customers of ours ask for the same information. I can't ignore them because my company has already been presumed guilty so I answer every one personally.
I'm sure there are more things we can agree about than disagree on so I'll leave it at that.
I would like to ask you a favor though. Please write the WSPA and find out why they singled out my company. (I'll be shocked if they actually reply to you).
Best wishes and thanks again for your feedback.

Sincerely,
Michel Czehatowski
EETW

WSPA Spamming Chinese merchants

One person who spammed East Earth Trade Winds replied:
Thanks for bringing this to my attention - i will contact WSPA in regards to this matter. Do you sell any products obtained by cruelty?

Also, if WSPA made a mistake in this case than i apologize for disrupting your day but I stand by WSPA 100%. "Humanity" senselessly brutalizes animals on a mass scale. Far too many participate or look the other way. I'm so grateful that organizations like WSPA exist; if not, we may have destroyed our existance years ago, instead of soon enough.

Do you speak out aginst bear bile and other forms of senseless cruelty? This is asked just out of curiosity.

Again, my apologies. Maybe I was "duped" but it opened up communication and I do plan on staying in touch. I'm looking forward to visiting one of your stores. Also, how long has WSPA been including you in their anti-bear bile campaign?

Jim

My response was:

Dear Jim,
Let me assure you that you were "duped". Few people respond to my personal reply but from those with a conscience tell me they had no idea what was happening.
We do not sell products "obtained by cruelty". I agree that we should protect wildlife but as I said the WSPA has never made an effort to contact my company prior to setting up their spam campaign. Furthermore, my letters to them are ignored. You should reconsider your allegience to them since you are just a pawn in their campaign.
The WSPA has been doing this for about 8 months. We sporadically get batches of spam. It is particularly bad the last 24 hours however I I reply to all personally.
I hope you take time to investigate my company. Our mission is to provide natural herbal remedies as alternatives to pharmaceutical drugs.

WSPA

East Earth Trade Winds periodically gets spammed by people who have been to the WSPA site and then send us a letter claiming to be our customer. Here is our reply: Though you say you are a customer of ours I cannot find any record of you in our customer database, however, I will be glad to answer your question. We do not sell products containing bear bile nor have we ever sold products with bear bile or dealt with companies that engage in this business. Please note that if you had done a little research before spamming us with the form letter you would have found that we have been in business for over 25 years and are not only the oldest mail-order Chinese herbal company in the USA but also the most committed to natural resource preservation. In fact, over 50 of the most respected authors in the natural health field have recommended our company as a reliable source for quality Chinese herbal products in books they have written (See Books EETW Mentioned In). When an author takes the time to mention us in their book they thoroughly check our background prior to publishing as it reflects on their reputation as well. It appears you may have been duped into sending this form letter by the WSPA (World Society for the Protection of Animals) taking action against the abuse of animals. While I wholeheartedly agree bears (and other wildlife) should be protected I feel it is unethical to lure people (like you) into signing and sending emails that disrupt companies such as mine that have no connection at all to this practice. It appears to me that theWSPA prejudge and pronounce people and companies guilty by association, i.e., if you sell Chinese products or are Chinese you are automatically guilty. This is racial discrimination and they made you a participant in it. Had the WSPA taken a few minutes to contact me (my phone number and email is readily available on my website) and actually discussed the issue you would'nt be spamming my company. In the future please question the ethics and integrity of any organization that wants you to particpate in a cause and make sure they have their facts straight before blindly being used by them. Please note that if you or your friends are sincerely interested in buying Chinese herbal products you are still welcome to shop with us. Sincerely, Michel Czehatowski, Owner www.eastearthtrade.com

Tai Chi Linked to Improvements in Psychological Well-Being

From MedscapeCME Clinical Briefs

May 27, 2010 — Tai Chi appears to be associated with improvements in psychological well-being, although well-controlled, longer randomized trials are needed, according to the results of a systematic review and meta-analysis reported in the May 21 issue of BMC Complementary and Alternative Medicine.

"Tai Chi, the Chinese low impact mind-body exercise, has been practiced for centuries for health and fitness in the East and is currently gaining popularity in the West," said lead author Chenchen Wang, from Tufts Medical Center, Tufts University School of Medicine in Boston, Massachusetts, in a news release. "It is believed to improve mood and enhance overall psychological well being, but convincing evidence has so far been lacking."

The reviewers searched 8 English-language and 3 Chinese-language databases through March 2009 for randomized controlled trials, nonrandomized controlled studies, and observational studies reporting at least 1 psychological health outcome. Two reviewers extracted and verified data, and a random-effects model allowed meta-analysis of randomized trials in each subcategory of health outcomes.

Methodologic quality of each study was also evaluated.

The reviewers identified 40 studies enrolling a total of 3817 participants and reporting on a total of 29 psychological measurements. Of 33 randomized and nonrandomized trials, 21 reported significant improvements in psychological well-being with 1 hour to 1 year of regular Tai Chi. Specific effects in community-dwelling healthy participants and in patients with chronic conditions were decreased stress (effect size [ES], 0.66; 95% confidence interval [CI], 0.23 - 1.09), anxiety (ES, 0.66; 95% CI, 0.29 - 1.03), and depression (ES, 0.56; 95% CI, 0.31 - 0.80), and improved mood (ES, 0.45; 95% CI, 0.20 - 0.69).

"More detailed knowledge about the physiological and psychological effects of Tai Chi exercise may lead to new approaches to promote health, treat chronic medical conditions, better inform clinical decisions and further explicate the mechanisms of successful mind-body medicine," Dr. Wang said.

The beneficial association between Tai Chi practice and psychological health was supported by 7 observational studies with relatively large sample sizes.

"Tai Chi appears to be associated with improvements in psychological well-being including reduced stress, anxiety, depression and mood disturbance, and increased self-esteem. Definitive conclusions were limited due to variation in designs, comparisons, heterogeneous outcomes and inadequate controls. High-quality, well-controlled, longer randomized trials are needed to better inform clinical decisions."

Iron Hand Liniment Testimonial

The Iron Hand Liniment and Tung Shueh tablets miraculously got me back on my road bike in a day!

I could feel the Iron Hand Liniment working as soon as I applied it the first time. I know I've been working my knee for the past two months, trying to get it to bend, trying to get on my road bike and go for a ride, with all my efforts ending with the same Range of Motion. But the first night after receiving the liniment i just felt like I could do it. My knee felt different, and sure enough, I jumped on my road bike and after a couple slow pedals to stretch and bend my knee, I did one full revolution without pain, then another and another! Before I knew it I was on my bike, road 6 miles!

I have to say that I think it was the Iron Hand Liniment and the Tung Shueh tablets. Prior to these products I was just in terrible pain when trying to bend the the knee to a certain degree.

I guess my beliefs have been reassured again, as I hold dearly a faith in natural cures and Chinese remedies.

Thanks again, I'll be ordering more liniment really soon. :-)

S.H.