Monday, February 17, 2014

Questions we get

We get a number of questions that strike us as unusual. Here's a sampling.

Customer: I want to order Chinese herbs.
EETW: Which Chinese herbs do you want?
Customer: I want "Chinese herbs."
EETW: But which one? There are hundreds of Chinese herbs available.
Customer: The one called "Chinese herbs"


Customer: I use herbs a lot but am not familiar with Chinese herbs. I was looking on the internet and saw that you carry "Wolfberry".
EETW: Yes, we have that item.
Customer: How does it come? Is it a root?
EETW: No, it's a berry! That's why they call it "Wolfberry"! They come in 4 or 8 ounce quantities.